---
title: "Smartphones"
type: "wiki"
space: "IT Services"
author: "Jennifer Kim"
created: 2021-09-24T19:09:25Z
updated: 2022-05-13T13:53:20Z
tags: ["email", "its-services"]
url: "https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/1008/smartphones"
---

# Smartphones

### Setting Up Email On Your Smartphone

If you have a smartphone or tablet device you can send and receive email using the app of your choice. The following sections describe how to set up email using the default built-in mail applications for the most popular brands.

- iOS 14+
- Android11+

#### iOS 14+

1. If this is the first email account on your iPhone, open the **Mail** app. Otherwise open **Settings** and tap **Mail, Contacts**, **Calendars** > **Add Account**.
2. Tap **Exchange**.

![](https://employees.senecacollege.ca/attachment?file=RCXxNcvsFoLTtWqqZ2KGIA%3D%3D)

1. In the **Email** box type your full email address \(e.g., *username@myseneca.ca*\).
2. In the In the **Password** box type your Seneca password.
3. In the **Description**box type a description such as "Seneca Email".
4. Tap **Next** at the top-right corner of the screen. If the app automatically detects your settings skip to step 8. Otherwise continue to the next step.

![](https://employees.senecacollege.ca/attachment?file=%2FP9E4FKfrs8jqkOl8vADLQ%3D%3D)

1. In the **Username** box type your full email address \(e.g., *username@myseneca.ca*\).
2. A popup for “Sign in to your "myseneca.ca", select “Sign in”

![](https://employees.senecacollege.ca/attachment?file=c%2FqfhQuIeDfgcZ3sbKs9wg%3D%3D)

1. A Seneca log in page will prompt you to enter your password

1. You will be prompted to enter validate your credentials with Microsoft Authenticator
2. Once Completed, a Permission page from Microsoft to allow you iOS device access the data listed bellow

1. Tap **Next**.
2. Tap the switches next to **Mail**, **Contacts**, and **Calendars** to specify which features you would like to sync on your phone.

![](https://employees.senecacollege.ca/attachment?file=VNEnYUY9smGuuhBMqb28ag%3D%3D)
3. Tap the **Home** button to return to the home screen.
4. Launch the Mail app, wait for data to load in.

#### Android 11+

1. Tap the **Gmail**app.

![](https://employees.senecacollege.ca/attachment?file=tci8B7LLV0TsZG%2B0dpXqxg%3D%3D)

1. Tap **Add account...**

![](https://employees.senecacollege.ca/attachment?file=tKQ5jV9%2B4DS%2FfhVhLZDdbw%3D%3D)

1. Select “GOT IT”

![Select Add an email address](https://employees.senecacollege.ca/attachment?file=cPm7bG54kgU7VurcyAuHHQ%3D%3D)

1. Select Add an email address
2. Select office 365

![](https://employees.senecacollege.ca/attachment?file=G5FaPWmriWTr0AMLt14bmQ%3D%3D)

1. A Seneca log in page will prompt you to enter your password

1. You will be prompted to enter validate your credentials with Microsoft Authenticator

1. Once Completed, a Permission page from Microsoft to allow you Android device to access the data listed below