--- title: "New Students" type: "wiki" space: "Support" author: "Jennifer Kim" created: 2021-10-05T19:17:28Z updated: 2026-07-17T15:11:04Z tags: ["its-support", "new-students"] url: "https://students.senecapolytechnic.ca/spaces/190/support/wiki/view/1475/new-students" --- # New Students ![](https://students.senecapolytechnic.ca/attachment?file=%2F4uP2G5Qrqirdasyk6l8wg%3D%3D) #### Welcome to Information Technology Services \(ITS\)  Below are resources to help you navigate technology and get you started ![](https://students.senecapolytechnic.ca/attachment?file=HmugSFBaZN2Nm%2BuEUkoodw%3D%3D)      **1 | Getting Access** The following are needed to access technology and services at Seneca Polytechnic. - [Seneca Account](https://myid.senecapolytechnic.ca/) – Your Seneca credentials \(**username, password and Seneca student email\)** are sent to your personal email address. Please check your junk mail folder if you cannot find the email. Tutorials are available [here](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/978/myid-self-service). - [Microsoft Authenticator](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/4168/microsoft-multi-factor-authentication) – Multi-Factor Authentication \(MFA\) is a mandatory requirement for all students when signing in. Install the app on your mobile device and be ready to authenticate frequently with ease. - [Seneca Email](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/1004/email) – All formal communications and verifications will be through your Seneca student email address. - [Seneca OneCard](https://students.senecapolytechnic.ca/spaces/61/onecard/home) – OneCard is the official Seneca identification card, it contains your Student Number, photo and funds. Please note, if all of your classes are online, you may not require a Virtual OneCard. * * * ### ![](https://students.senecapolytechnic.ca/attachment?file=qvRpgAbetjKmicl5r%2BHZCQ%3D%3D)   **2 | Student Portals** - [MySeneca](https://students.senecapolytechnic.ca/) – Your central point of access to online portals and resources. - [Student Home](https://studenterp.senecapolytechnic.ca/psp/ps/?cmd=start) – Sign in to access your class schedule, student record, financial account, and more. Review the [quick start guide](https://www.senecapolytechnic.ca/student-services-and-support/student-home.html). - [Learn@Seneca \(Blackboard\)](https://learn.senecapolytechnic.ca/ultra/) – Sign in to find your course contents, links to join online classes, assignments and more. Information should appear by day 1 of class. Watch [video tutorials](https://employees.senecapolytechnic.ca/spaces/266/blackboard-ultra/blogs/general/16676/student-resources). * * * ### ![](https://students.senecapolytechnic.ca/attachment?file=zIDRi7ScJw9U3jExKnxjdg%3D%3D)    **3 | Video Conferencing Tools** If your course is online, hybrid or flex, your professors will be using one of four online learning platforms to deliver classes and to connect with you. - [Microsoft Teams](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/4221/microsoft-teams) – Students are eligible for a **Seneca Teams licensed** **account**. - [Zoom](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/4038/zoom) – Students are eligible for a **Seneca Zoom licensed** **account**, learn to configure and sign in correctly. - [Watch recordings](https://vimeo.com/showcase/seneca-its-students) of introductory sessions, including tips for technology at Seneca. * * * ### ![](https://students.senecapolytechnic.ca/attachment?file=zzp7ybBO4vOXSxkwsKg4fw%3D%3D)   **4 | Software** - [Microsoft 365](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/1003/office-365) – Free access to all students, the online productivity and collaboration suite includes Word, Excel, PowerPoint, [OneDrive](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/1017/microsoft-onedrive) \(cloud storage of 1GB/1000KB\) and more. - [Adobe Creative Cloud](https://students.senecapolytechnic.ca/spaces/189/software/wiki/view/1344/adobe-creative-cloud) – Free access to full-time students in select programs, the suite includes popular software such as Photoshop, Illustrator, XD and more. - [Lenovo Discounts](https://account.lenovo.com/le/epps/ca/1212014354/en/b2baccount/showpage.html?returnUrl=https%3A%2F%2Fwww.lenovo.com%2Fle%2Fepps%2Fca%2F1212014354%2Fen%2Fhome.html) – Exclusive pricing on laptops and accessories. - [Read&Write Gold](https://students.senecapolytechnic.ca/spaces/189/software/wiki/view/1365/read-write-gold) – Software that can read aloud web pages, Word documents and PDF files. - [Seneca Software Centre](https://students.senecapolytechnic.ca/spaces/189/software/wiki/view/1359/seneca-software-centre) – Discounted pricing for software. * * * ### ![](https://students.senecapolytechnic.ca/attachment?file=1Qvz%2B0G2vKndEkKXqBDBWg%3D%3D)    **5 | Additional Resources** - [IT Acceptable Use Policy](https://www.senecapolytechnic.ca/about/policies/information-technology-acceptable-use-policy.html) – This policy outlines the underlying principles and rules that govern the use of Seneca Information Technology \(IT\) Resources. - [Computing Commons](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/990/computing-commons) – An open area where computers are available for students, [printing services](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/995/printing) are also available, try out our new [ITS Printing Guide](https://seneca-itsstudentservicedesk.netlify.app/#/its-printing-guide). - [Loaner Services](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/1000/loaner-services) – Borrowing services are available to actively-enrolled students. - [MyApps](https://students.senecapolytechnic.ca/spaces/189/software/wiki/view/1363/myapps) – An application streaming service that lets you install software on any Seneca PC on demand or personal computer. - [Seneca App Suite](https://www.senecapolytechnic.ca/student-services-and-support/mobile.html) – Download on your mobile devices to stay connected on campus or on-the-go. - [Technical Requirements](https://students.senecapolytechnic.ca/spaces/190/support/wiki/view/1477/technical-requirements-for-students) – Know what technical requirements are needed for success. - [VPN](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/1024/vpn) – The Student Virtual Private Network \(VPN\) may be required to access some services. - [Wireless Connection \(WIFI\)](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/1029/wireless-connection) - Learn more on [ITS website](https://students.senecapolytechnic.ca/spaces/114/information-technology-services/home) * * * For technical support, [contact ITS](https://students.senecapolytechnic.ca/spaces/190/support/wiki/view/1461/it-support)https://twitter.com/SenecaITS ## Attachments - 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