---
title: "Reset Your Former Student Portal Password"
type: "wiki"
space: "IT Services"
author: "Tyler Stevens"
created: 2025-02-28T18:47:16Z
updated: 2026-08-17T17:56:06Z
tags: ["former-student", "fsp"]
url: "https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/15958/reset-your-former-student-portal-password"
---

# Reset Your Former Student Portal Password

### About

- Resetting your password on the Former Student Portal will allow you to log in with a new password on future log in attempts.
- A password reset may assist with some common log in issues or with [accessing your account](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/15957/accessing-the-former-student-portal?language=en-US).
- Please make sure your e-mail address matches Seneca's records. If not, please contact the [Registrar's Office](https://students.senecapolytechnic.ca/spaces/158/office-of-the-registrar/contact-us).

* * *

### Resetting Your Password

####  Step 1  Navigate to the [Former Student Portal](https://formerstudents.senecapolytechnic.ca/psp/ps/?cmd=start) Log in Page

####  Step 2  Click on **Forgot your password?**

![](https://students.senecapolytechnic.ca/attachment?file=31QPhKK01S99lg7aM3bN2w%3D%3D)

####  Step 3  Enter the e-mail address associated with your account and click **Send verification code**

![](https://students.senecapolytechnic.ca/attachment?file=ezXY2lXx%2FpEpCz2mLQmNfg%3D%3D)

####  Step 4  Check your e-mail and copy the verification code

![](https://students.senecapolytechnic.ca/attachment?file=lLTBI4Mw7a5dYAZWwI8LLw%3D%3D)

####  Step 5  Return to the Former Student Portal.

- Enter your verification code.
- Click **Verify code.![](https://students.senecapolytechnic.ca/attachment?file=KmtbVMS%2BRb7vcCmzXXQcaA%3D%3D)**

####  Step 6  Enter and confirm your new password.

- Once verified, you can continue with the steps below
- Complete the **I'm not a robot CAPTCHA**
- Click **Continue![](https://students.senecapolytechnic.ca/attachment?file=%2ByNk8yUvLjyhRKSkk0jxUQ%3D%3D)**

####  Step 7  Enter the 6-digit code from your authentication app and click **Verify**

![](https://students.senecapolytechnic.ca/attachment?file=OAsdcdapycyA1H74%2FDqW5w%3D%3D)

- If successful, you will be logged in and can now access the Former Student Portal.

![](https://students.senecapolytechnic.ca/attachment?file=iSKBb8xQ37KtAXvNSse4mA%3D%3D)

### Frequently Asked Questions

For a complete list, please visit the Former Student Portal [F.A.Q.](https://students.senecapolytechnic.ca/spaces/186/it-services/forums/15959/former-student-portal-frequently-asked-questions)

### Troubleshooting

- [I receive an error that my e-mail is not linked to a former student](https://students.senecapolytechnic.ca/spaces/186/it-services/forums/former-student-portal-frequently-asked-questions/15960/i-receive-an-error-that-the-e-mail-is-not-linked-to-a-former-student)
- [I have lost or can no longer access the Multifactor Authenticator tied to my former student portal account](https://students.senecapolytechnic.ca/spaces/186/it-services/forums/former-student-portal-frequently-asked-questions/15969/i-have-lost-my-multifactor-authentication-app-for-the-former-student-portal-what-can-i-do)

## Attachments

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