---
title: "CS: Emergency & After-Hours Resources"
type: "wiki"
space: "Counselling Services"
author: "Tracey Laurin"
created: 2025-03-20T16:33:30Z
updated: 2025-05-16T17:13:19Z
url: "https://students.senecapolytechnic.ca/spaces/294/counselling-services/wiki/view/16067/cs-emergency-after-hours-resources"
---

# CS: Emergency & After-Hours Resources

![](https://students.senecapolytechnic.ca/attachment?file=etv2zIzP032G7ORRFOkb6Q%3D%3D)

* * *

**Student Support: Emergency & After-Hours Resources**

Your safety and well-being are our top priorities. While Seneca Counselling Services is available during weekday hours \(Monday–Friday, 9:30 a.m. – 4:00 p.m.\), we recognize that challenges can arise outside of these times. This page provides a resource list of emergency and after-hours supports, both on-campus and in the community, to ensure you can access help whenever you need it.

Whether you're experiencing a crisis, seeking emotional support, or looking for housing or legal resources, the services below are here for you. If you are in immediate danger or need urgent help, please contact emergency services by calling **911** or go to your nearest hospital emergency room.

* * *

**In Case of Emergency**

Immediate Emergencies \(24/7\)

- Call 911 for police, fire, or ambulance
- On-Campus Security and Emergency Management: 416.764.0911
- Canada Suicide Crisis Helpline: Call or text 988
- Nearest hospital emergency room if in immediate danger

* * *

**Non-Emergency Support**

On-Campus Services

Note: These services operate during business hours and are not emergency services.

- Seneca Counselling Services
Hours: Monday–Friday, 9:30 a.m. – 4:00 p.m.
For appointments, visit [Counselling Services](https://students.senecapolytechnic.ca/spaces/294/counselling-services/wiki/view/15699/cs-book-your-appointment)

* * *

**After-Hours Support**

On-Campus Services ****

- [Security and Emergency Management Services:](https://students.senecapolytechnic.ca/spaces/60/security-and-emergency-management-services/home) 416.764.0911\([SenecaSafeApp](https://www.senecapolytechnic.ca/about/security/seneca-safe.html?_gl=1*1mmry6o*_gcl_au*MTg4NzU5MzQ3NS4xNzQ3NDAxNjQ4*_ga*MTY5MDIwODk3MS4xNzQ3MzEzNjk1*_ga_NKW0CZJEK5*czE3NDc0MTA2NzIkbzEwJGcxJHQxNzQ3NDE1NTU0JGo2MCRsMCRoMTU1ODY1ODE5MSRkclo5TU9ZZnFpRHRlQjJMODBWNElkTGZaVEttd09zNkJGZw..)\)

* * *

**Off-Campus Non-Emergency Supports**

Health & Mental Wellness

- Telehealth Ontario: 1-866-797-0000 \(medical advice\)
- Keep.meSAFE \(for international students\): 011-416-380-6578
- Dialogue \(student access to virtual healthcare\): 1-855-853-0565
- Good2Talk \(post-secondary students\): 1-866-925-5454 or text GOOD2TALKON to 686868 &lt;good2talk.ca/ontario&gt;

General Community Info

- 211 Ontario: Dial 211 or visit [211ontario.ca](https://211ontario.ca/)

* * *

**24/7 Crisis Helplines**

These helplines provide confidential, immediate support.

General Mental Health & Distress

- Distress Centre Toronto: 416.408.4357 or text 45645
- Distress Centre of York Region: 1-855-310-COPE \(2673\)
- Distress Centre Durham: 905.666.0483
- Gerstein Crisis Centre \(Toronto\): 416.929.5200
[gersteincentre.org](https://www.gersteincentre.org/)

Gender-Based & Sexual Violence Support

- Assaulted Women's Helpline: 1-866-863-0511 or text 416-863-0511
TTY: 1-866-863-7868
[awhl.org](https://www.awhl.org/)
- Toronto Rape Crisis Centre: 416-597-8808
[trccmwar.ca](https://www.trccmwar.ca/)
- Male Survivors of Sexual Abuse: 1-866-887-0015
counsellingccs.com
- Talk4Healing \(Indigenous women\): 1-855-554-HEAL
[talk4healing.com](https://www.talk4healing.com/)
- Hope for Wellness \(Indigenous peoples\): 1-855-242-3310
[hopeforwellness.ca](https://www.hopeforwellness.ca/)
- Women’s Support Network of York Region: 905-895-7313
[womenssupportnetwork.ca](https://www.womenssupportnetwork.ca/)

* * *

**Emergency Housing & Shelter Access**

Central Intake Numbers

- City of Toronto: 416-338-4766
- Peel Region: 905-450-1996
- York Region: 1-877-464-9675 ext. 76140

Shelters \(Violence, Abuse, or Homelessness\)

- Yellow Brick House: 905-727-1944 / 1-800-263-3247
[yellowbrickhouse.org](https://www.yellowbrickhouse.org/)
- Embrave: 905-403-0864 / 1-855-676-8515
[embrave.ca](https://www.embrave.ca/)
- North York Women’s Shelter: 1-866-863-0511
[nyws.ca](https://www.nyws.ca)
- The Redwood: 416-533-8538
[theredwood.com](https://www.theredwood.com/)
- Ernestine’s Women’s Shelter: 416-746-3701
[ernestines.ca](https://www.ernestines.ca/)
- Interval House: 1-888-293-5516
[intervalhouse.ca](https://www.intervalhouse.ca/)
- YWCA Arise Shelter: 416-929-3316
[ywcatoronto.org](https://www.ywcatoronto.org/ourprograms/shelterandhousing)

Find local shelters: sheltersafe.ca

* * *

**Legal Support for Survivors**

- Independent Legal Advice for Survivors of Sexual Assault
[ontario.ca page](https://www.ontario.ca/page/independent-legal-advice-survivors-sexual-assault)
- Barbara Schlifer Commemorative Clinic
[schliferclinic.com](https://www.schliferclinic.com/)

* * *

**Community Counselling Services**

Free or low-cost counselling for survivors of violence and abuse.

- Family Services Toronto: 416-595-9618
[familyservicetoronto.org](https://www.familyservicetoronto.org/)
- Catholic Family Services Toronto: 416-921-1163
[cfstoronto.com](https://www.cfstoronto.com/)
- Rexdale Women’s Centre: 416-745-0062
[rexdalewomen.org](https://www.rexdalewomen.org/)
- COSTI Family & Mental Health Services: 416-658-1600
[costi.org](https://www.costi.org/)
- Toronto Rape Crisis Centre: 416-597-1171
- Women’s Support Network of York Region: 905-895-3646

* * *

**Child Protection Services**

Report suspected child abuse or neglect to a Children’s Aid Society.

- Children’s Aid Society of Toronto: 416-924-4646 / 1-866-527-0833
[torontocas.ca](https://www.torontocas.ca/)
- Peel Children’s Aid Society: 905-363-6131
[peelcas.org](https://www.peelcas.org/)
- York Region Children’s Aid Society: 905-895-2318 / 1-800-718-3850
[yorkcas.org](https://www.yorkcas.org/)

* * *

**Additional Community Resources**

- Ontario Coalition of Rape Crisis Centres:
[sexualassaultsupport.ca](https://sexualassaultsupport.ca/)
- Sexual Assault/Domestic Violence Treatment Centres:
[sadvtreatmentcentres.ca](https://www.sadvtreatmentcentres.ca/)

## Attachments

- [Counselling-Services-h.png](https://students.senecapolytechnic.ca/attachment?file=etv2zIzP032G7ORRFOkb6Q%253D%253D)
