---
title: "Reverification of Password Reset Methods"
type: "wiki"
space: "IT Services"
author: "Nadine Chautilal"
created: 2021-12-08T15:40:09Z
updated: 2022-03-30T18:32:56Z
tags: ["myid-self-service"]
url: "https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/4036/reverification-of-password-reset-methods"
---

# Reverification of Password Reset Methods

Every 180 days from the last time SSPR \(Setup Self Service Password Reset\) methods was verified you will be prompted to validate your phone number and/or email.

1. Upon entering your email address and password to log into any services such as Blackboard or Office 365, you will be prompted with the message below:
2. Click Next
3. Click Verify to validate your phone number and/or email or change if needed.
4. Validating Phone
    1. Select one of the text or call option to verify. In this example, text is selected and a text message will be sent to your cell phone with a verification code.  If you select call, you will receive a call asking you to press # key to verify.
    2. Enter the verification code and click verify.
5. Validating Email
    1. Select email me to verify. An email will be sent to your personal email with a verification code.
    2. Enter the verification code and click verify.
6. Once verification is completed, the system confirms that the verification process is complete.