---
title: "IRCC Webform: Contact IRCC online"
type: "wiki"
space: "I am an international student"
author: "Angela Burnie"
created: 2022-08-10T14:15:09Z
updated: 2025-06-20T15:09:45Z
tags: ["ircc", "permit", "visa", "visa-permits", "webform"]
url: "https://students.senecapolytechnic.ca/spaces/96/i-am-an-international-student/wiki/view/7187/ircc-webform-contact-ircc-online"
---

# IRCC Webform: Contact IRCC online

The [Webform](https://www.cic.gc.ca/english/contacts/web-form.asp) is an online tool used to contact Immigration, Refugees and Citizenship Canada \(IRCC\).

**Here are scenarios when you would submit a Webform to contact IRCC:**

| **** | ***For example:*** |
| --- | --- |
| Ask questions | *General questions, enquiry about your submitted application, request replacement of your immigration documents* |
| Update my application | *Upload new or additional documents, e.g., new offer letter, additional financial documents, change or remove a representative, etc.* |
| Change my information | *Mailing address, email, phone number, contact information* |
| Change of family situation that affects your application | *Marriage status, death of a family member* |
| Change of other information that affects your application | *Program eligibility, job status, education, language skills, etc.* |
| Report a technical problem | *You are not able to log in to your IRCC account* |

For more information on how to submit an IRCC Webform, view the [IRCC Webform Submission](https://students.senecapolytechnic.ca/spaces/96/i-am-an-international-student/files/14255/ircc-weborm-submission-pdf) guide.

IRCC agents do not have access to information on your case and cannot advise on application processing times. [Check your application status online.](https://www.canada.ca/en/immigration-refugees-citizenship/services/application/check-status.html)

If you have additional questions or require guidance and assistance, you can book a virtual or in person on-campus appointment with one of our Immigration Specialists. Visit the **[immigration advisement page](https://students.senecapolytechnic.ca/spaces/96/i-am-an-international-student/wiki/view/14129/immigration-advisement)** for details on how to book an appointment.