---
title: "Live Services"
type: "wiki"
space: "The Service Hub – Seneca Customer Support"
author: "Sonia Novello"
created: 2022-09-20T18:07:17Z
updated: 2026-09-28T12:38:44Z
tags: ["the-service-hub"]
url: "https://students.senecapolytechnic.ca/spaces/252/the-service-hub-seneca-customer-support/wiki/view/7480/live-services"
---

# Live Services

### 
Live Services: Virtual

If you can't find what you're looking for through [The Service Hub Portal](https://theservicehub.senecapolytechnic.ca/s/), you can get live help from Service Hub Representatives through our virtual services.

| **Live Chat** | To connect with a live agent, visit [The Service Hub](https://theservicehub.senecacollege.ca/s/) online and type 'help' into the chat bubble in the bottom right corner of the page. Click 'Transfer me to a live agent'. |
| --- | --- |
| **WhatsApp** | Send a message to 437.422.7857 |
| **SMS** | Send a text message to 416.848.8383. |
| **Phone** | Call 416.764.9900. |
| **Virtual Appointment** | [Book an appointment here](https://calendly.com/d/cnry-nw8-tg7) and select a time and date that works best for you. |

The hours of operation for virtual services are as follows:

**Phone:** Monday to Friday: 8:30 a.m. to 5 p.m. **Live Chat, WhatsApp, & SMS**:

- Monday to Friday: 8:30 a.m. to 7 p.m.
- Saturday and Sunday: 8:30 a.m. to 12:30 p.m.

### Live Services: In-Person

You can also visit The Service Hub on campus to have your questions answered in-person.

| [King Campus](https://www.senecacollege.ca/campuses/kinglocation.html), GH2100<br><br><br>**Hours of Operation**:<br><br><br>Monday to Friday: 8:30 a.m. to 5 p.m. | ![](https://students.senecapolytechnic.ca/attachment?file=8GpBvsj0OxRIocotAMp6Hg%3D%3D) |
| --- | --- |
| [Newnham Campus](https://www.senecacollege.ca/campuses/newnhamlocation.html), Building D entrance<br><br><br>**Hours of Operation**:<br><br><br>Monday to Friday: 8:30 a.m. to 5 p.m.<br><br><br>Saturday and Sunday: 8:30 a.m. to 12:30 p.m. | ![](https://students.senecapolytechnic.ca/attachment?file=NTmAy0hag6oQ6bbTsH5XiQ%3D%3D) |
| [Seneca@York Campus](https://www.senecacollege.ca/campuses/yorklocation.html), Stephen E. Quinlan Building, welcome desk<br><br><br>**Hours of Operation**:<br><br><br>Monday to Friday: 8:30 a.m. to 5 p.m. | ![](https://students.senecapolytechnic.ca/attachment?file=Hr%2B6N4t2E6cU20d%2Fg558UA%3D%3D) |

## Attachments

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