---
title: "MyID Self Service"
type: "wiki"
space: "IT Services"
author: "Jennifer Kim"
created: 2021-09-24T17:57:43Z
updated: 2025-09-04T02:05:24Z
tags: ["its-services", "password-reset", "password-service"]
url: "https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/978/myid-self-service"
---

# MyID Self Service

At Seneca, we use Microsoft Azure Self-Service Password Reset \(SSPR\) as our password management system that gives students and employees the ability to change or reset their password by themselves, without service desk involvement.

It offers multiple options to recover the password, like personal email or text message. Seneca will have no visibility to the personal information entered by the student or employee and is independent of the email addresses stored in the PeopleSoft system.  Students and Employees will have full control over their data.

If the user gets locked out or they forget their password, they can follow prompts to unblock themselves and get back to work all by themselves. This capability will help reduce help desk calls and any loss of productivity.

To use SSPR, you will need to confirm one or both authentication methods.

- your cellphone \(to verify via SMS or call\)
- your alternate email \(to receive a verification email\)

MyID Self Service allows students and employees to manage their Seneca password via three options

- [First Time Setup for New Users](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/979/first-time-setup-for-new-users "First Time Setup for New Users")
- [Setup Self Service Password Reset Methods](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/980/setup-self-service-password-reset-methods "Setup Self Service Password Reset Methods")
- [Change Password](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/981/change-password "Change Password")
- [Password Reset](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/982/password-reset "Password Reset")

### Additional Information

Here is a list of additional resources to assist you with MyID Self Service:

1. Refer to the [Frequently Asked Questions](https://students.senecapolytechnic.ca/spaces/186/it-services/forums/1051/myid-self-service-frequently-asked-questions).
2. Refer to the [IT Acceptable Use Policy](https://www.senecacollege.ca/about/policies/information-technology-acceptable-use-policy.html).
3. Review the [Password Rules](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/983/password-rules "Password Rules")