---
title: "Setup Self Service Password Reset Methods"
type: "wiki"
space: "IT Services"
author: "Jennifer Kim"
created: 2021-09-24T17:59:54Z
updated: 2026-11-02T19:24:23Z
tags: ["myid-self-service", "password-service"]
url: "https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/980/setup-self-service-password-reset-methods"
---

# Setup Self Service Password Reset Methods

Set up your personal email and/or SMS cellphone number as password recovery methods if you forget your password.

**Important**: Every 180 days from the last time SSPR \(Setup Self Service Password Reset\) methods was verified you will be prompted to [validate your phone number and/or email](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/4036/reverification-of-password-reset-methods).

### Adding a Phone 

1. Go to MyID – **[myid.senecapolytechnic.ca](https://myid.senecapolytechnic.ca/)**
2. Select **Setup Self Service Password Reset Methods**.
3. Sign in with your **Seneca email address** and **password**.
4. To configure your phone, click **Add Sign-in** **Method** then select **Phone**  **** in the pop up **** menu.

**![](https://students.senecapolytechnic.ca/attachment?file=F1TZ%2Bbxnjw9C%2BeVkGxpgMQ%3D%3D)**
**![](https://students.senecapolytechnic.ca/attachment?file=w%2BsSCixp1N2HZyiDowvw8g%3D%3D)**
5. Select your **country code** and enter your phone number.

![](https://students.senecapolytechnic.ca/attachment?file=iStATNc93QcCgA7wBPlIgw%3D%3D)
6. Select one of the **text a code** or **call** options to verify. If **text a code** is selected a message will be sent to your cell phone with a verification code.  If you select **call**, you will receive a call asking you to press **#** key to verify.
7. On successful setup, the system confirms that the setup process is complete.

### Adding a Personal Email

1. Go to MyID – **[myid.senecapolytechnic.ca](https://myid.senecapolytechnic.ca/)**
2. Select **Setup Self Service Password Reset Methods**.
3. Sign in with your **Seneca email address** and **password**.
4. To configure your email, click **Add Sign-in** **Method** then select **Email** in the pop up **** menu.

**![](https://students.senecapolytechnic.ca/attachment?file=F1TZ%2Bbxnjw9C%2BeVkGxpgMQ%3D%3D)**
![](https://students.senecapolytechnic.ca/attachment?file=6NfOkuVLyVU4x6nSPTm1Mg%3D%3D)
5. Enter your **Personal** **Email** then click **Next**.

![](https://students.senecapolytechnic.ca/attachment?file=UpIV0er7vHL%2BXrYLESffSw%3D%3D)
6. Check your personal email for an email that contains a verification code. Verify your email address by using the code provided.
7. On successful setup, the system confirms that the setup process is complete.

### Additional Information

Here are a list of additional resources to assist you with MyID Self Service:

1. Refer to the [Frequently Asked Questions](https://students.senecapolytechnic.ca/spaces/186/it-services/forums/1051/myid-self-service-frequently-asked-questions).
2. Refer to the [IT Acceptable Use Policy](https://www.senecapolytechnic.ca/about/policies/information-technology-acceptable-use-policy.html).
3. Review the [Password Rules](https://students.senecapolytechnic.ca/spaces/186/it-services/wiki/view/983/password-rules "Password Rules")

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