How do I resolve the issue when GlobalProtect VPN client shows "Connecting ... Still Working .."?

How do I resolve the issue when GlobalProtect VPN client shows "Connecting ... Still Working .."? | IT Services

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How do I resolve the issue when GlobalProtect VPN client shows "Connecting ... Still Working .."?

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Jennifer Kim

9/24/2021
How do I resolve the issue when GlobalProtect VPN client shows "Connecting ... Still Working .."?

faq global-protect its its-services vpn
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Jennifer Kim

9/24/2021
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The GlobalPortect VPN client did not install properly or the PanGPS service has stopped. You may try to reinstall the VPN client by downloading from https://senecavpn.senecacollege.ca or try starting the PanGPS service manually.
1. Press the and keys to bring up the Run dialog box.
2. Type services.mscin the Open address box and click OK
3. This will open the System Services window. Search for and highlight the PanGPS service name.
4. Click on the play icon to start the service
5. Try reconnecting again.