Reverification of Password Reset Methods | IT Services | Seneca Students

Every 180 days from the last time SSPR (Setup Self Service Password Reset) methods was verified you will be prompted to validate your phone number and/or email.

1. Upon entering your email address and password to log into any services such as Blackboard or Office 365, you will be prompted with the message below:
2. Click Next
3. Click Verify to validate your phone number and/or email or change if needed.
4. Validating Phone
   1. Select one of the text or call option to verify. In this example, text is selected and a text message will be sent to your cell phone with a verification code.  If you select call, you will receive a call asking you to press # key to verify. 
   2. Enter the verification code and click verify.
5. Validating Email
   1. Select email me to verify. An email will be sent to your personal email with a verification code.
   2. Enter the verification code and click verify.
6. Once verification is completed, the system confirms that the verification process is complete.