Student IT Account Life-cycle Process | IT Services | Seneca Students

Role

Definition

Retention

Current students

Students who are currently enrolled in a full-and/or part-time program or course

• full access to all Seneca services and software as applicable

Applicant and student withdrawals

Prospective students who

• applied for a full- or part-time program in Seneca but did not accept the offer or enrol in a term
• withdrew within 10 days of the term starting
• have not applied for a future program

• account including OneDrive and Office 365 (O365) mailbox will be deleted 30 days after the beginning of the applicable term

Alumni: less than two years

• students who have successfully graduated from either a Seneca full- or part-time program

Immediately after their last attended term,

• access will be restricted to the Seneca Works career portal only
• O365 licence will be downgraded to web access only
• access will be restricted to library services only
• OneDrive and Office 365 (O365) mailbox will be deleted one term after the last attended term
• they will not have access to any Seneca-licensed software/services
• account will be deleted after six terms (two years)

Students who did not graduate

• students who did not graduate and have not registered for a future term

• access is the same as current students
• account will be deleted after two terms, including OneDrive and O365 mailbox

Part-time students: single course completed

• students who completed one part-time course and have not registered for any additional courses

Immediately after their last attended term,

• O365 license will be downgraded to web access only
• they will not have access to any Seneca-licensed software/services

• account will be deleted after one term, including OneDrive and O365 mailbox

Alumni: more than two years

students who graduated more than six terms ago and have not enrolled in a future program

• students will only have access to the Student Home to perform specific tasks like requesting a transcript or credential by linking their student number and their personal email address on file (former student portal)
• O365 email and OneDrive will remain disabled