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Adobe Creative Cloud

This is a forum for Adobe Creative Cloud FAQs and discussions.

What is the Adobe CC deleted file retention period?

by Nadine Chautilal 6/21/2023   ·   Last post: Nadine Chautilal 6/21/2023

Who should I contact if I am having difficulty installing the download files?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

I get an error "You don't have access to manage apps" when I launch Creative Cloud. What can I do?

by Nadine Chautilal 2/16/2022   ·   Last post: Nadine Chautilal 2/16/2022

Maximum allowed computers for Adobe CC reached

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

How long will online files be retained after I graduate?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

I received a notice from Adobe that my membership has expired and payment is due. What should I do?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

How much storage do I have?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

What software is included in the agreement?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

What is Adobe Creative Cloud?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

I do not have an Adobe ID, how do I log in?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

Can Adobe CC be installed in multiple devices?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

Is Adobe Stock included in the Creative Cloud agreement?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

Will the software run on tablets or smart phones?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

Do I have to download the entire Adobe CC suite or can I just download the applications I need?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

Will the software run in the Adobe Cloud or do I download the software onto my PC/Mac?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

Do I have to store any files I create in the Adobe Cloud?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

Can I get upgrades whenever a new version of the software is released?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021

Can employees/students who purchased a personal subscription get a refund?

by Jennifer Kim 10/5/2021   ·   Last post: Jennifer Kim 10/5/2021