Highlights from our 21st Annual Career Expo | Tourism

“If you want to be successful, focus the first five years of your professional life on learning experiences and opportunities” says President of Choice Hotels Canada, Brian Leon.

Operations Post-COVID?

• Onboarding will be online
• Utilizing of software such as Docuboard and Onboarder
• The industry will come back strong after getting the most hit by COVID; there will be a lot of demand as people miss travelling

Future Trends of Operations

• Curb-side checkin will be more attractive to customers as everything will be done online in advance
• As a result, they will only have to arrive 15 minutes prior and the transactions will be quicker, to the customers’ delight
• Less indoor traffic

Tips for Resume Building

• Become a generalist! Learn as much as possible; the more you know, the better. It will be hard for them to fire you if you have more than one skills that is required
• Network! Network! Network!

Enhanced Valuable Qualities

• Flexibility; ability to pivot from in person to virtual
• Adequate commitment
• Can-do attitude
• Ability to add value beyond what is required

Changes Due to COVID

• All operations are changed to virtual platforms and there are more platforms on the way
• Large gatherings moved to small gatherings or one-on-one sessions
• Enhanced time management since there is no need to commute
• More online courses offered

Expectations for Zoom interview

• Utilizing great preparation; research before interview and prepare your answers for common interview questions
• You’re in control of the situation
• Do the interview wherever you’re comfortable
• Employer sees more authentic version of you
• More chances to connect your experiences to job description
• Do not dress down. It is still a job interview, so dress to impress (and don’t wear PJ pants!)

Tips to make your resume stand out

• Proofread! Even the small mistakes will make a difference.
• Make it easy to read and use a template
• Tailor it so it targets that specific company, job, and industry
• Cover letters should be targeted and customized
• Follow-up is always great, but only once after the interview
• Thank you email is nice touch