Ed B. | Hospitality | Seneca Students

What do you teach at Seneca?

I have taught 25 different courses in the School of Hospitality and Tourism and been course lead for 12 courses.  These are the most recent ones I have taught:

• FSO 215 - Global Distribution Airline System (Amadeus)
• HTM 250 - Industry Externship I
• HTM 251 - Industry Externship II
• HTM 330 - Human Resource Management
• TIS 200 - Career Preparation/Placement/Professional Internship
• TRV 299 - Career Strategies 
• TRV 301 - Legal Liability and Risk Management
• TSA 200 - Tourism Software Applications (SABRE)
• TSA 300 - Amadeus Reservation Specialist

What is your favourite thing about what you teach?

I like to relate true real-life scenarios from past experiences to demonstrate how students will utilize the skill(s) being taught when they are employed in the Hospitality/Tourism sector.

Give me a student who really wants to learn and has a passion for the hospitality and tourism industry (the will) and I will teach them (the skill).

What were some of your experiences before teaching at Seneca?

• Certified: Amadeus Classic and Selling Platform Connect Instructor; Amadeus/Altea Reservation and Ticketing Web Certification; Amadeus Altea DC-CM Certification
• Certified: SABRE trainer
• CTM - Certified Travel Manager (ACTA)
• TICO Travel Counsellor and Supervisor/Manager Education Standards Exam
• Served on the Board of Directors for CITC - Canadian Institute of Travel Counsellors and ACTA - Association of Canadian Travel Agencies
• Been teaching at Seneca College since January 2010
• Worked at LoyaltyOne/AIR MILES Reward Program for over 21 years as a Senior Manager in Customer Care and Rewards

Worked in the airline industry for over 10 years - started working airports and progressed to corporate trainer

What is your favourite destination to travel?

If I can only select one destination, it would be anywhere in Europe.