The call center and virtual appointments are temporarily unavailable until further notice. If you can't find what you're looking for through The Service Hub Portal, you can get live help from Service Hub Representatives through our virtual services.
Live Chat
To connect with a live agent, visit The Service Hub online and type 'help' into the chat bubble in the bottom right corner of the page. Click 'Transfer me to a live agent'.
The hours of operation for virtual services are as follows:
Live Chat, WhatsApp, & SMS:
You can also visit The Service Hub on campus to have your questions answered in-person.
King Campus, GH2100
Hours of Operation:
Monday to Friday: 8:30 a.m. to 5 p.m.
Newnham Campus, Building D entrance
Monday to Friday: 8:30 a.m. to 7:00 p.m.
Saturday and Sunday: 8:30 a.m. to 12:30 p.m.
Extended Hours of Operation:
From Aug. 25 to Sept. 19, The Service Hub is open until 7 p.m. Monday to Friday.
Seneca@York Campus, Stephen E. Quinlan Building, welcome desk
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