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Microsoft Multi-Factor Authentication - Frequently Asked Questions | IT Services

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Microsoft Multi-Factor Authentication - Frequently Asked Questions

Microsoft Multi-Factor Authentication - Frequently Asked Questions

I am locked out, what can I do?

by Nadine Chautilal 1/18/2022   ·   Last post: Nadine Chautilal 1/18/2022

How can I change or add a phone number if I no longer have my device?

by Nadine Chautilal 5/30/2022   ·   Last post: Nadine Chautilal 5/30/2022

Verification codes are not being sent to my mobile device, what can I do?

by Nadine Chautilal 1/24/2022   ·   Last post: Nadine Chautilal 1/24/2022

Not able to login into learn at seneca portal

by Anonymous 1/24/2022   ·   Last post: Nadine Chautilal 1/24/2022

How can I reduce the number of authentication received by remembering me?

by Nadine Chautilal 2/10/2022   ·   Last post: Nadine Chautilal 2/10/2022

Can I still use Microsoft Authenticator if I don't have Wifi/data or my phone number changed?

by Nadine Chautilal 2/22/2022   ·   Last post: Nadine Chautilal 2/22/2022

How can I change or add a phone number using my active device?

by Nadine Chautilal 2/23/2022   ·   Last post: Nadine Chautilal 2/23/2022

How to restore my current or new device from a backup?

by Nadine Chautilal 6/2/2022   ·   Last post: Nadine Chautilal 6/2/2022

Can I backup my Microsoft Authenticator app settings?

by Nadine Chautilal 6/2/2022   ·   Last post: Nadine Chautilal 6/2/2022

I do not have my smartphone, how can I verify?

by Nadine Chautilal 1/18/2022   ·   Last post: Nadine Chautilal 1/18/2022

How can I enroll for Student Multifactor Authentication using my home phone?

by Nadine Chautilal 2/22/2022   ·   Last post: Nadine Chautilal 2/22/2022

How can I enrol for Student Multifactor Authentication using my basic cell phone?

by Nadine Chautilal 2/23/2022   ·   Last post: Nadine Chautilal 2/23/2022

When I scan the QR Code it tells me that its "QR code already used", what can I do?

by Nadine Chautilal 1/25/2022   ·   Last post: Nadine Chautilal 1/25/2022

When I scan the QR Code it tells me that its "Unable to add the account", what can I do?

by Nadine Chautilal 1/25/2022   ·   Last post: Nadine Chautilal 1/25/2022

Macbook

by Anonymous 1/21/2022   ·   Last post: Nadine Chautilal 1/24/2022

I was able to set up my Seneca email on other clients but now its not working.

by Nadine Chautilal 1/18/2022   ·   Last post: Nadine Chautilal 1/18/2022

I am a new student, how do I enroll in Microsoft Multi-Factor Authentication?

by Nadine Chautilal 1/18/2022   ·   Last post: Nadine Chautilal 1/18/2022

Is Microsoft Authenticator app free?

by Nadine Chautilal 1/18/2022   ·   Last post: Nadine Chautilal 1/18/2022

How do I download Microsoft Authenticator for Android in China?

by Nadine Chautilal 1/18/2022   ·   Last post: Nadine Chautilal 1/18/2022