Reset Your Former Student Portal Password | IT Services | Seneca Students

About

• Resetting your password on the Former Student Portal will allow you to log in with a new password on future log in attempts.
• A password reset may assist with some common log in issues or with accessing your account.
• Please make sure your e-mail address matches Seneca's records. If not, please contact the Registrar's Office.

Resetting Your Password

 Step 1  Navigate to the Former Student Portal Log in Page

 Step 2  Click on Forgot your password?

 Step 3  Enter the e-mail address associated with your account and click Send verification code

 Step 4  Check your e-mail and copy the verification code

 Step 5  Return to the Former Student Portal.

• Enter your verification code.
• Click Verify code.
  
  
  

 Step 6  Enter and confirm your new password.

• Complete the I'm not a robot CAPTCHA
• Click Continue
  
  

 Step 7  Enter the 6-digit code from your authentication app and click Verify

• If successful, you will be logged in and can now access the Former Student Portal.
  
  

Frequently Asked Questions

For a complete list, please visit the Former Student Portal F.A.Q.

Troubleshooting

• I receive an error that my e-mail is not linked to a former student
• I have lost or can no longer access the Multifactor Authenticator tied to my former student portal account