Immigration Support and Advisement

One-on-One Immigration Advisement In-Person or Virtual

To connect with an immigration specialist or PR strategist in-person or virtually, you must book an appointment. You can also book or view the status of your appointment by logging in to The Service Hub, selecting My Services tab and My Appointments.

Appointments are encouraged but limited drop-ins are available on campus for emergency or time sensitive advisement and subject to the availability of our specialists. Please expect a wait time for drop-ins. In-person support is available between 9:30 a.m to 4:30 p.m. EDT on the following days:

  • King - Tuesday and Thursday
  • Newnham - Monday through Friday
  • Seneca@York - Monday, Wednesday and Friday
Note: Due to the labour disruption, no in-person appointments are available. Our specialists will be available on campus throughout this period from Monday through Friday, from 9:00 am to 4:30 pm at the Service Hub for advisement, on a first come first serve basis.  

Virtual Group Questions and Answers (Q & A) Drop-ins

Students can join this virtual group session to ask general questions to immigration specialists. No individual consultations will take place during the drop-in. For individual consultations, you must book an appointment. 

  • Tuesdays and Fridays from 10 a.m. to 12 p.m. EDT 
  • Tuesdays and Fridays from 2 to 4 p.m. EDT  

Clicck here to JOIN the virtual drop-in session 

*Virtual drop-in sessions will not be available during the labour disruption, statutory holidays or during  Seneca closures. 

*Fall 2025 term sessions dates are to be determined.  The last day of the Fall 2025 session is December 23, 2025.

Support with Housing, Health Insurance and Settlement

At Seneca, we are here to support you make the transition to study and live in Canada. If you need assistance with housing, health insurance or settlement support, you can book an appointment with our team. You can also book or view the status of your appointment by logging in to The Service Hub, selecting My Services tab and My Appointments.

Drop-in support is also available at the Service Hub at Newnham Campus Tuesdays and Wednesdays from 9:30 a.m. to 3:30 p.m. EDT.

 

Morcare Benefits Plan Office

Have questions about your plan or a recent claim? A Morcare representative is available Monday through Thursday from 9 a.m. to 5 p.m. and Fridays from 9 a.m. to 1 p.m. at Newnham Campus in The Service Hub in Building D for personalized drop-in support.