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CS: Emergency & After-Hours Resources | Counselling Services | Seneca Students

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CS: Emergency & After-Hours Resources

Student Support: Emergency & After-Hours Resources

Your safety and well-being are our top priorities. While Seneca Counselling Services is available during weekday hours (Monday–Friday, 9:30 a.m. – 4:00 p.m.), we recognize that challenges can arise outside of these times. This page provides a resource list of emergency and after-hours supports, both on-campus and in the community, to ensure you can access help whenever you need it.

Whether you're experiencing a crisis, seeking emotional support, or looking for housing or legal resources, the services below are here for you. If you are in immediate danger or need urgent help, please contact emergency services by calling 911 or go to your nearest hospital emergency room.

📞 In Case of Emergency

Immediate Emergencies (24/7)

  • Call 911 for police, fire, or ambulance
  • On-Campus Security and Emergency Management: 416.764.0911
  • Canada Suicide Crisis Helpline: Call or text 988
  • Nearest hospital emergency room if in immediate danger
🕒 After-Hours or Non-Emergency Support
On-Campus Services

Note: These services operate during business hours and are not emergency services.

  • Seneca Counselling Services
    Hours: Monday–Friday, 9:30 a.m. – 4:00 p.m.
    For appointments, visit Counselling Services
🌐 Off-Campus Non-Emergency Supports

Health & Mental Wellness

  • Telehealth Ontario: 1-866-797-0000 (medical advice)
  • Keep.meSAFE (for international students): 011-416-380-6578
  • Dialogue (student access to virtual healthcare): 1-855-853-0565
  • Good2Talk (post-secondary students): 1-866-925-5454 or text GOOD2TALKON to 686868 <good2talk.ca/ontario> 

General Community Info

📞 24/7 Crisis Helplines

These helplines provide confidential, immediate support.

General Mental Health & Distress

  • Distress Centre Toronto: 416.408.4357 or text 45645
  • Distress Centre of York Region: 1-855-310-COPE (2673)
  • Distress Centre Durham: 905.666.0483
  • Gerstein Crisis Centre (Toronto): 416.929.5200
    gersteincentre.org

Gender-Based & Sexual Violence Support

  • Assaulted Women's Helpline: 1-866-863-0511 or text 416-863-0511
    TTY: 1-866-863-7868
    awhl.org
  • Toronto Rape Crisis Centre: 416-597-8808
    trccmwar.ca
  • Male Survivors of Sexual Abuse: 1-866-887-0015
    counsellingccs.com
  • Talk4Healing (Indigenous women): 1-855-554-HEAL
    talk4healing.com
  • Hope for Wellness (Indigenous peoples): 1-855-242-3310
    hopeforwellness.ca
  • Women’s Support Network of York Region: 905-895-7313
    womenssupportnetwork.ca
🏠 Emergency Housing & Shelter Access

Central Intake Numbers

  • City of Toronto: 416-338-4766
  • Peel Region: 905-450-1996
  • York Region: 1-877-464-9675 ext. 76140

Shelters (Violence, Abuse, or Homelessness)

Find local shelters: sheltersafe.ca

🧑‍⚖️ Legal Support for Survivors
🧠 Community Counselling Services

Free or low-cost counselling for survivors of violence and abuse.

  • Family Services Toronto: 416-595-9618
    familyservicetoronto.org
  • Catholic Family Services Toronto: 416-921-1163
    cfstoronto.com
  • Rexdale Women’s Centre: 416-745-0062
    rexdalewomen.org
  • COSTI Family & Mental Health Services: 416-658-1600
    costi.org
  • Toronto Rape Crisis Centre: 416-597-1171
  • Women’s Support Network of York Region: 905-895-3646

👶 Child Protection Services

Report suspected child abuse or neglect to a Children’s Aid Society.

  • Children’s Aid Society of Toronto: 416-924-4646 / 1-866-527-0833
    torontocas.ca
  • Peel Children’s Aid Society: 905-363-6131
    peelcas.org
  • York Region Children’s Aid Society: 905-895-2318 / 1-800-718-3850
    yorkcas.org

📚 Additional Community Resources

 

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