Immigration Support and Advisement
One-on-One Immigration Advisement In-Person or Virtual

To connect with an immigration specialist or PR strategist in-person or virtually, you can book an appointment. You can also book or view the status of your appointment by logging in to The Service Hub, selecting My Services tab and My Appointments.

Appointments are encouraged but drop-ins are also available on campus. Please expect a wait time for drop-ins. In-person support is available between 9:00 a.m to 4:30 p.m. EDT on the following days:

  • King - Wednesday
  • Newnham - Monday through Friday
  • Seneca@York - Tuesday and Thursday

Our PR Strategist is available at Newnham campus every Tuesday and Friday.


Introducing BorderPass: Simplify Your Immigration Journey

Seneca Polytechnic has teamed up with BorderPass to provide international students with free*, comprehensive application support. This partnership offers free access to expert legal guidance to streamline visa applications, including study permits, Post-Graduation Work Permits, spousal permits and pathways to permanent residency, ensuring a smooth and successful transition to your educational journey in Canada. 

This safe, nationally recognized service helps you submit your study permit application quickly and accurately. The BorderPass team of Canadian immigration lawyers will review and submit your application to the Canadian Government, ensuring it is complete.

Get started with BorderPass.

*Terms and conditions apply 

Support with Housing, Health Insurance and Settlement

At Seneca, we are here to support you make the transition to study and live in Canada. If you need assistance with housing, health insurance or settlement support, you can book an appointment with our team. You can also book or view the status of your appointment by logging in to The Service Hub, selecting My Services tab and My Appointments.

Drop-in support is also available at the Service Hub at Newnham Campus.

Morcare (Alumo) Benefit Plan Office

Have questions about your plan or a recent claim? A Morcare (Alumo) representative is available Monday through Friday from 9 a.m. to 5 p.m. at Newnham Campus in The Service Hub in Building D for personalized drop-in support.

Extended Health & Dental ClaimSecure Claim-Process must be submited by mail. Pre-labelled envelopes and stamps are available at the Morcare (Alumo) Benefit Plan Office at The Service Hub, Newnham Campus.

Watch Morcare webinar from January 2026 HERE.