Campus Experience is here to ensure Seneca Polytechnic's campuses remain clean, safe, accessible and vibrant for students and employees. From helping maintaining facilities and fostering inclusivity, to supporting safety and student engagement, we are committed to creating an environment where everyone can thrive. The team is focused on providing a welcoming campus, enhancing spaces, managing employee hotelling spaces and supporting our students and employees with their evolving needs.

Campus Experience can be reached at campus.experience@senecapolytechnic.ca.

Contact Campus Experience for:

  • General repairs: Reporting poorly lit pathways or high traffic areas, issues with call boxes or emergency exits and accessibility issues  

  • Student common areas: Cleanliness, functionality and capacity of group study spaces and lounge areas 

  • Employee hotelling spaces: Reporting issues within hotelling spaces such as the Eptura Engage (formerly Condeco) booking system, resource rooms, ITS hardware, breakout and meeting rooms, wellness spaces, and kitchen, and suggestions on how to better the spaces 

  • Facility issues: Damaged furniture or malfunctioning equipment in shared spaces; unreliable or broken technology; missing or outdated evacuation maps, fire extinguishers or first-aid kits 

  • Signage and wayfinding: Confusing or missing directional signs; hard-to-locate building names, room numbers or landmarks 

  • Campus cleanliness: Reporting litter, debris or unclean common areas, overflowing trash/recycling bins and restrooms needing attention 

  • Reporting disruptive construction projects: Excessive noise, blocked paths, required signage updates, etc.  

  • Transportation and parking: Suggestions about parking, shuttle services, bike racks, etc.  

  • Campus inclusivity and engagement: Suggestions for improving inclusivity (e.g., signage, representation), ideas for club spaces or social activities; dining and food services

 

   Please report urgent safety concerns such as wet floors, leaks, floods or exposed wires to Security Services at 416.764.0911, through the SenecaSAFE app, using an emergency phone, or by visiting a Security Services office in person.  
For non-urgent repairs that require technical support, employees are requested to submit a Facilities Services Request.