Frequently Asked Questions: Tuition Payment Methods | Fees and Payments | Seneca Students

 1  Why does Seneca authorize specific methods for paying tuition and fees?

To protect students and ensure tuition and fee payments are completed safely and securely, tuition and fee payments must be made using Seneca’s authorized payment channels. A complete list of Seneca’s authorized payment channels can be found online.

 2  Can someone else make a tuition or fee payment on a student’s behalf?

A parent, guardian or recognized sponsor may make a payment on a student’s behalf using Seneca’s authorized payment channels. Seneca may ask the individual to verify their relationship with the student.

It is the student’s responsibility to keep track of their tuition costs and any payments that have been made on their behalf. 

 3  Will Seneca ask students to make a tuition or fee payment using an unauthorized payment channel?

Seneca will never ask a student to make a tuition or fee payment to an individual or third party using an unauthorized payment channel.

 4  Why should students do if they receive a discounted tuition offer or payment request from a third party?

Third‑party offers of discounted tuition or alternative payment options often indicate an unlawful or unsafe activity.

Students should contact The Service Hub immediately if they receive a promise of discounted tuition or instructions to pay a third party for their tuition or fees.

 5  What should a student do if tuition fee payment instructions are different than what has been provided by Seneca?

If the payment instructions differ from the ones provided by Seneca, students should contact The Service Hub immediately.

 6  Who can students contact for questions or concerns about tuition or fee payments?

Questions related to tuition and fee payments can be made to The Service Hub.