International SOS provides worldwide medical, security, travel and emergency assistance while you are abroad. They are Seneca’s travel-risk partner and provide unlimited advice. It is free to call and speak to a representative on topics such as:
asking about your travel destination,
discussing security concerns about your travel destination
asking specific medical related questions
No issue is too small. Consider them your reliable, virtual advisors for both critical and routine questions!
ALL OUTBOUND TRAVELLERS must complete the first four steps. Step Five is optional.
TO DO: Create an account using your Seneca email address and the membership number: 27ACAS655757.
Seneca’s International SOS portal is a website with extensive health and security information about your destination.
Once you log in, you can:
TO DO: Visit International SOS MyTrips via the Portal to register your trip information.
MyTrips keeps you and Seneca informed in the event of a health, safety, or security risk in your travel destination.
To register your travel:
You must include the following information:
After registering your trip, International SOS will automatically send you a “Pre-Trip Advisory” email within 24 hours. This email contains important security and medical information related to your travel. Read it carefully.
TO DO: Visit Seneca’s International SOS portal and download the app. To log in, use the same account information you used to create your account in Step 1.
This app gives you access to:
The app also has a “Check In” feature that ensures you receive security warnings specific to your location.
TO DO: Watch six e-learning videos. Log in to the International SOS Training Portal to begin. Select "New User? Register here" and follow the steps to create an account. Use your Seneca email address to create your account.
These courses introduce you to key safety and health aspects of travel, including a special security course geared toward female travellers and 2SLGBTQ+ travellers. These courses are designed to provide you with the knowledge you need to mitigate the chances of a safety or health issue happening while you are abroad.
The mandatory e-learning videos are:
TO DO: Register your mySeneca email on the Health and Security Alert portal .
If you would like to receive health and security email alerts about your destination prior to departing, sign up for email alerts specific to your travel destination. These alerts provide you with real-time updates and information.
International SOS provides necessary emergency services including:
(Additional fees may apply)
Be familiar with the local emergency contact number(s).
You can contact International SOS for help locating the Canadian embassy or consulate.
For assistance with emergencies, Seneca students can call Campus Security assistance at 416.764.0911. Access is available 24 hours/day, 365 days/year.
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